Are you facing slow internet? Here’s what’s disrupting your service

Internet users across Pakistan are facing widespread disruptions as a significant number of people are experiencing slow internet speeds and connectivity issues. The source of the problem has been traced to a temporary breakdown of one of the country’s major upstream providers, which has led to a slowdown in internet services nationwide.

In an official statement posted on its social media account, Nayatel, one of the country’s leading internet service providers, revealed that the current slowdown is due to a fault with one of its two upstream providers.

As a result, internet traffic has been affected, causing disruptions to online activities in multiple cities throughout Pakistan.

According to Nayatel, its technical teams are actively monitoring the situation and are working closely with the upstream provider to resolve the issue as soon as possible. However, the company did not provide a timeline for when the problem will be fully resolved.

Experts explained that upstream providers are crucial in ensuring smooth internet connectivity, as they supply data to various internet service providers. During breakdowns like the current one, a ripple effect can be felt across the country, affecting services such as online banking, video calls, social media, and other internet-based applications.

Nayatel has advised users to postpone non-essential online activities while they work to restore services. The company has reassured customers that its technical teams are making every effort to return internet services to normal as soon as possible.

This incident highlights a significant vulnerability in Pakistan’s internet infrastructure, which relies heavily on a small number of major upstream providers. A disruption in the service of just one provider can have far-reaching consequences, affecting connectivity for millions of users across the country.

As of now, Nayatel has not confirmed when the service will be fully restored, but customers are urged to stay updated with further announcements from the company.