Pakistan expands AI-powered sign language system to boost disaster communication

ISLAMABAD: Pakistan has taken a major step towards inclusive communication with the nationwide rollout of AI-powered sign language technology, led by ConnectHear in collaboration with GSMA and Ufone.

The initiative was unveiled at an event in Islamabad, bringing together stakeholders from government, telecom, humanitarian organisations and UN agencies to strengthen partnerships aimed at improving accessibility for the Deaf community.

The launch also marked the conclusion of the GSMA-supported SUNO project’s pilot phase and the beginning of its expansion into a nationwide system integrated with public communication platforms.

From pilot to nationwide impact

During its initial phase, the SUNO system delivered sign language-based emergency information to nearly 2,000 beneficiaries across more than 10 disaster-affected districts in Sindh. Designed to function in low-bandwidth environments, the technology enabled Deaf communities to receive critical alerts during emergencies.

With its integration into ConnectHear’s virtual interpretation platform, the system is now expected to reach over 50,000 users nationwide, significantly improving access to early warning systems.

The expansion comes amid growing concerns over accessibility gaps in disaster response. Millions of Pakistanis with hearing impairments face heightened risks during emergencies, underscoring the need for inclusive communication solutions.

Global backing and future integration

International partners welcomed the initiative, with Jane Marriott highlighting its role in strengthening disaster preparedness through inclusive, locally driven innovation. Representatives from GSMA also described the project as a model for scaling humanitarian technology beyond pilot stages.

Officials from Ufone emphasised the importance of leveraging digital infrastructure to ensure critical information reaches underserved communities, particularly persons with disabilities.

The event featured a live demonstration of AI-powered sign language broadcasting and discussions on integrating such systems into national broadcasting networks and disaster response frameworks.

Organisers said the long-term goal is to embed accessible communication tools across public systems, ensuring Deaf communities are fully included in both emergency response and everyday information flows.